Frequently Asked Questions (FAQs)

Can I return or exchange my candy?

We want you to love every bite! While we do not offer exchanges, we will gladly issue a refund for defective or damaged products. If your order arrives in less-than-sweet condition, please contact us within 5 days of delivery with a photo and description of the issue and we'll make it right.

Please note: this does not apply to chocolate products shipped during warm weather. While we do our best to protect items during transit, extreme heat can cause melting or changes in texture that are unfortunately beyond our control.